ZJX Training Policy and Guidelines

Area Information

Purpose:

This document prescribes the training policies and guidelines for use by ARTCC personnel providing or receiving training at the Virtual Jacksonville ARTCC. Facility personnel are required to be familiar with the provisions of this document and to exercise best judgment if they encounter situations that are not covered by it.

Distribution:

This order is distributed to all Jacksonville ARTCC personnel.

General Information

Syllabus:

The Jacksonville ARTCC Training Program shall follow the approved ZJX Training syllabus that outlines competencies and content needed for each rating, certification, and validation.

Standard Training Requirements

Training Sessions shall be scheduled at least twenty-four (24) hours in advance using the mentor/instructors provided link in setmore.

Students are required to complete two (2) training sessions per calendar Month.

Students shall only book one (1) training session at a time with a trainer.

Students shall not, to the best of their ability, cancel a training session within twenty-four (24) hours of their scheduled session.

Students shall come prepared to each training sessions with questions after reviewing relevant assignments, policies, and documents.

Students shall complete all assignments prior to attending their training Schedule.

Corrective Action

No Show/Cancellation within 24 hours:

1. First Offense: Written Warning from the Training Administrator or their assistant.
2. Second Offense: Removal from training slot.
3. Third Offense: Removal of training slot and restricted from submitting a training request without the Training Administrator or their assistants' approval.

Failure to meet required number of training sessions:

1. Observers: Removal from training roster and ZJX Active Roster.
2. S1-C1: Removal from training roster

Failure to meet training expectations/un-prepared for training:

1. First Offense: Cancellation of session and written warning from A/TA.
2. Second Offense: Removal from training slot and restricted from submitting a training request without the A/TA approval.

Unacceptable conduct during training:

1. Discontinuation of training referral to the TA for administrative actions to include:
   1. Change of Trainer
   2. Restriction from training for no more than 30 days.
   3. Removal from training program indefinitely and referral to the VATUSA staff.

Questions?

How Do I Request Training?

Training is requested by visiting the ZJX ARTCC website at zjxartcc.org and clicking on the Profile/Information Tab. Under the drop down select "My Profile/Training".

Under the Training Information Header you will find a button that states "Request Training". If you have completed the Standard Operating Procedure Course found in the VATUSA Academy this tab should say "Request Training". If it does not and you have completed the Standard Operating Procedure course, please open a ticket for review in our Discord.

How Do I Know if I am Eligible for Training?

Under the training information header of your profile page it will state what training you are eligible for. Remember: You can ONLY do one training at a time.

When will I know if I am assigned a trainer?

You will receive a email or discord message when you have been assigned. Please ensure that you have setup your controller client and understand its operations prior to your first session with your instructor.